Terms & Conditions
Last Updated: October 2025
Welcome to Humgroupllc
By accessing and using the Humgroupllc website, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase or using our services.
Product Information
All items available on our website are handmade to order with meticulous attention to detail and craftsmanship. Due to the handmade nature of our products:
- Slight variations in color, texture, and finish may occur and are part of the unique character of each piece
- Production time typically requires up to two weeks before dispatch
- Product images are for illustrative purposes and may differ slightly from the final item
Orders & Payment
When you place an order with Humgroupllc, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason.
- All prices are listed in GBP (British Pounds)
- Payment must be received in full before production begins
- We accept major credit cards and other payment methods as displayed at checkout
- You are responsible for ensuring all order details (size, color, shipping address) are correct
Vintage Items
Items from our vintage collection are sold as-is. All vintage sales are final, and we cannot accept returns or exchanges if the item matches its description. Each vintage piece is unique and may show signs of wear consistent with its age and history.
Shipping & Delivery
We ship orders via Royal Mail for UK customers and Royal Mail International for international orders. Delivery times are estimates and not guaranteed.
- We are not responsible for delays caused by customs, postal services, or other factors beyond our control
- International customers are responsible for any customs duties, taxes, or import fees
- Risk of loss passes to you upon delivery to the shipping carrier
Returns & Exchanges
We offer store credit for returns or exchanges within 15 days of receiving your order. Please refer to our Returns Policy for complete details and conditions.
Intellectual Property
All content on the Humgroupllc website, including designs, images, text, graphics, and logos, is the property of Humgroupllc and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.
Limitation of Liability
Humgroupllc shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability is limited to the amount you paid for the product in question.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of the site constitutes acceptance of the updated terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at: